Blade HQ (bladehq.com), is a major Camping, Outdoors & Hunting e-commerce site. Blade HQ infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Blade HQ expire quickly, with an average length of 1.0 days, so we recommend using their coupons promptly when available. Blade HQ tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 55.6% (vs. 28.8% for other brands).
Blade HQ accepts returns and exchanges made within 20 days from purchase date. All items to be returned must have maintained its brand new quality and have not been used.
To return or exchange an item, a return merchandise authorization must be obtained by contacting the customer service. Items returned without authorization will be refused.
Refund will be paid on the on the same form of payment that was used to purchase the item, and 5% restocking fee will be deducted. Shipping fees are non refundable. For exchanges, there will be no restocking fee but shipping charges will be applied again.
What are this site's shipping policies? Which country do they ship to?
Blade HQ currently ships orders in the United States only. Orders are dispatched within 1-2 business days from the time it was placed. Here are the shopping methods available:
USPS Priority Mail (4-6 days) Free Shipping for orders $99 and above for a limited time; $5.99 for orders less than $99
UPS Ground Shipping (4-7 days) $5.99
USPS Express Mail ( 2 days or less) $17 for first 3 items, plus $4 each additional item
UPS Two Business Day Shipping- $29
For deliveries within APO/FPO addresses and outside the continental US, USPS will be the shipping option.
Does this site offer any warranties or guarantees?
Products brought from Blade HQ come with a 20 days guarantee. If within this period you decided not to keep the product or you want to exchange it for another item, let the store know so they can give you a return authorization. On the other hand, each item carries with it a product warranty. In line with this, Blade HQ will be happy to assist should a need for warranty claim arises.
Does this site have physical stores? Where are they located?
Yes, Blade HQ runs a physical store. It has its address at 400 S. 1000 E. Suite E, Lehi, Utah 84043 and is open from 10am to 5pm on weekdays.
How can I reach the customer service for this site? Does it offer a telephone number?
For questions, comments and orders, contact the customer service of this site through the following:
Phone: 1-888-252-3347 or 801-768-0232, 9am-5pm on weekdays
Do they offer any help or introductory videos?
Yes, there are several video and here are just some of it: